If you need medical assistance for minor illness or injury while abroad, the simplest approach is to pay for the services directly and keep all receipts related to medical, pharmaceutical, and hospital expenses.

After your trip, report the claim here on sjova.is. We will need the original receipts, certificates, reports, and travel documents (tickets/bookings) to process the claim.

Please note that a deductible may apply to travel medical insurance.

If you have Travel Protection in your Family Protection policy and want to carry proof of your travel insurance (often called an SOS card), you can always log into My Sjóvá and download it there. You can access confirmation for everyone covered under the household’s insurance, either downloading it to your phone or receiving it by email.

The European Health Insurance Card grants you the right to healthcare services in other EEA countries, the United Kingdom, and Switzerland. By presenting it, the cardholder pays the same rate for public healthcare as those covered by the social security system in the respective country.

Anyone traveling in Europe should always carry the European Health Insurance Card, both for themselves and for any family members traveling with them.

https://rg.sjukra.is/eskort_is

Apply for the European Health Insurance Card

https://island.is/en/o/iceland-health

Learn more about the European Health Insurance Card