The Code of Conduct is the basic reference for Sjóvá's employees on good business practices and ethics. It is intended to encourage business activities that are characterized by professionalism and integrity and promote trust between the company and its customers, its staff, the authorities and regulatory bodies, shareholders and society as a whole. The Code supplements official regulations and procedures and serves as a guideline in those areas not covered by laws and regulations.
The rules apply to Sjóvá's Boards of Directors, their sub-committees and all employees and agents who are connected to the company by law, an employment contract or contractor agreement (hereinafter referred to as employees in this document).
Honest business practices must always be followed in all activities, showing integrity and credibility, and transactions which could give rise to ethically contentious issues must be avoided. Managers have a special responsibility and must lead by example, as well as ensuring that employees are familiar with the laws and regulations that apply to their work and are related to each individual's tasks.
Sjóvá ensures transparency as far as possible and carries out its information disclosure accordingly. This is to contribute to the company's credibility.
Advertisements must show respect for customers, society and the environment. Communication with customers must be professional and reliable.
Sjóvá ensures the security of information in the company's custody.
Employees shall show tolerance and respect the views and opinions of others. They shall take care to act professionally in communications with customers, suppliers, shareholders and others with whom the company interacts.
Sjóvá sees all suggestions as an opportunity to improve the company's services and products and minimize damage. Employees are encouraged to submit a complaint or suggestion if they believe they are aware of or suspect irregularities or wrongdoing in the company's operations, or morally reprehensible or illegal activities, such as fraud or violations of laws or regulations. Employees shall not suffer for doing so and may send such notices under their own name or anonymously.
Reykjavík, 4 May 2023
Confirmation by the Board of Directors of Sjóvá-Almennar tryggingar hf.
In effect from: 04/05/2023